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Returns & Exchanges
At Lily's Kitchen, we want you to love every piece you wear. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they arrive back to us in perfect condition.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing